Return Policy

We are confident that you will like your order. We’re doing our best to craft every piece of personalized jewelry as as accurately as possible to the handwriting you uploaded and design you selected. 

If your item arrives damaged, incorrectly crafted, or is simply not what you expected, please let us know immediately and we'll do our utmost to recreate it to your full satisfaction. To get in touch concerning a return or cancellation, please email us to info@silveristic.com.

Return Policy

As many of our products are custom pieces and one-of-a-kind, WE CAN NOT ACCEPT RETURNS ON PERSONALIZED ITEMS. However, please contact us if you have any problems with your order, we'll do our utmost to recreate it to your full satisfaction.

We reserve the right to initiate a restocking fee (30% of purchase amount) if somehow the purchased items is returned.

Cancellation Policy 

  • Once your order has been submitted we are immediately beginning the process of production of your personalized items.
  • If you would like to cancel your purchase, please contact our Customer Care Representatives within 6 hours of purchase.
  • Cancellations will be processed on the day we receive your cancellation request.
  • Your account you used to purchase your items will be refunded. It may take up to 7 business days from the day your refund was approved.

Silveristic Jewelry reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page.

If you have any inquiries regarding cancellations or any of our other policies please send an email to info@silveristic.com.

★★★★★

JACQUELINE GARCIA

Perfect. Just as pictured. Received really fast. Love it.

★★★★★

TRISH IREDALE

I love this necklace absolutely obsessed! I bought it for myself for mother day and it’s the best gift I have ever gotten!

★★★★★

DEBBIE YANDERS

We all love our birthstone bracelets - I got them for my friends for our 60th Birthday Celebration Vacation - some of us have been friends since kindergarten. Thanks for the great work!!!

★★★★★

BRIDGET SULLIVAN

Wow! Even prettier than expected. The chain is dainty and sparkly. Purchased one for myself, one as a gift for a friend, and another for my mom with all the grandkids' birthstones. A hit all around! Beautiful craftsmanship. Definitely recommend for Mother's Day, Birthday, or new moms.

★★★★★

CASSANDRA

Just what I was hoping for! Love it!

★★★★★

KAILEY

Absolutely Love My necklace. I got it in gold in the 16inch chain it is absolutely perfect! The quality is amazing the letters are thin and dainty and the chain is the perfect! 100% would recommend if you love personalized jewelry

★★★★★

EMILY HAUSCHILD

Love my nickname Buzzy Necklace

★★★★★

SANDY

This was a present from my daughter and it is absolutely stunning!!! I couldn't be any happier!!! SO incredibly beautiful and SUPERB craftmanship!!!! Thank you so much!!!!!

★★★★★

TAYLOR POTEATE

Wore this bracelet for my wedding with my brothers initial and birth stone who passed away. So special and gorgeous

★★★★★

CASSIE WHITE

The absolute best necklaces!! The quality is amazing and the prices even better. I wear these every day and couldn’t be happier.

★★★★★

HAILEY ZEAGLER

I love this!!!!

★★★★★

WENDY WEINZINGER

I adore this bracelet & now I have a little piece of my whole family anywhere I go! Shipped quickly & Jason was a pleasure to work with. I’ll definitely be back for more!

★★★★★

NUREEN SHEIKH

So beautiful and dainty. Perfect layering piece.

★★★★★

KIRICHAN76

★★★★★

DALENA ALLEN

Ring is beautiful. Could not ask for better. it went beyond my expectations. Will definitely purchase from seller again.

★★★★★

RACHEL CARLTON

I just received my ring and I LOVE IT!

★★★★★

CRYSTAL JONES

absolutely love it! I have 8 babies and each stone is shown perfectly on my size 7 ring! I love how petite and well made it is compared to others. thank you so much

★★★★★

LEANNE BATCHELDER

★★★★★

EDEN

I love how dainty and small the ring is and the little gems are so pretty! I got the gems for the infinity stones from the marvel movies and they look so pretty together in the ring!

★★★★★

AMANDA UMA

Dainty and minimalistic, exactly what I've been looking for.

★★★★★

ASHLEY BERRY

This necklace is perfect! I will definitely shop for more jewelry very soon!